Customer service representative

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Empresa

Tellex Group

Descripción de la Empresa

Tellex Group es una empresa de consultoría de servicio completo que ofrece soluciones empresariales a sus necesidades de marketing, operaciones, gestión, relaciones públicas y recursos humanos.

Estado

Distrito Capital

Localidad

4445 Corporation LN STE 264, Virginia Bch, VA, 23462

Salario

$180

Tipo de Contratación

Desde Casa

Descripción de la Plaza

Main Responsibilities

- Respond quickly, professionally, and accurately to all customer inquiries.
- Report customer details and comments in our system.
- Schedule appointments and follow up with any no-show customers.
- Maintain thorough, up-to-date knowledge of our products.
- Greet and assist walk-in customers and treat all clientele with courtesy and respect. Identify and address customer needs with a goal of complete satisfaction.
- Ensuring potential customers are aware of any promotions.
- Assist with various other tasks at the dealership.

Skills and Qualifications

- Advanced or Fluent in written and spoken English. Knowledge of American slang, dialects, and on-trend phrases.
- Excellent interpersonal skills, strong verbal, and written communication skills.
- Previous experience as a sales representative or similar customer support role.
- College degree or relevant diploma. (a plus but not required).

If you can commit to and live with the following principles then you are the type of person who will be successful and help our company thrive. If you feel that this level of engagement is not right for you or that you are not willing or able to participate with us at this level, we are not a good fit for you.

Our expectation is that you will take the steps necessary to do what you say you're going to do and be accountable for your actions, in other words, live above the line. We understand that not every person is ready for this level of performance and we appreciate the honesty of those who decide that this is not the place for them.

On the other hand, you would make an ideal candidate to join our company if you're willing to commit to the following above-the-line principles:

Accountability: see it, own it, solve it, do it. Become part of the solution.
Respect for others and their feelings.
Act now, ask the question: What else can I do?
Ask the questions: What coaching do you have for me? What can I do better?
Personal ownership and pride.
Reject average.
Show others that you care.

Mínimo Nivel Académico Requerido

Bachillerato/Preparatoria/Secundaria

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

1 año

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